The Member Services Analyst plays a major part in how successful an insight community can be. It is the role of the Member Services Analyst to provide professional, responsive communications to community members with technical support inquiries initiated by any community activity (online survey launches, deployments and/or any recruit efforts). It is their responsibility to schedule and process sweepstakes draws, and organize winner and prize information in an efficient, professional manner to encourage member engagement.
Responsibilities - Member Services Analyst – (Level) 1
Nice to haves
Vision Critical provides customer relationship intelligence software that improves customer relationships to grow customer lifetime value. Designed for today’s always-on, social and mobile savvy customer, Vision Critical’s technology helps large, customer-centric enterprises discover what their customers want so they can deliver what they need. Unlike traditional customer research, which is slow, expensive and gathers dust on a shelf, Vision Critical’s customer intelligence platform replaces static data and cumbersome reports with real-time actionable customer intelligence that companies need to build better products, deliver better services and achieve better business outcomes. Hundreds of high-performance organizations use Vision Critical’s technology. Follow us on Twitter at https://twitter.com/visioncritical.
Ready to join our team?
If you are interested in helping Vision Critical deliver on its commitments and taking your career to the next level, we invite you to apply online now.
Please note that due to the high volume of applications received, only short-listed candidates will be contacted.
Thank you for your interest in Vision Critical.
Vision Critical is an equal opportunity employer.