Vision Critical

Administrative Assistant

Regular Full-Time


The Administrative Assistant, R&D is responsible for a wide variety of administrative duties in support of the Chief Product Officer and other Product team members. Responsibilities include arranging travel plans and filing expenses, meeting minute-taking and distribution, scheduling appointments and team meetings, overseeing calendars, and assisting with ad hoc requests from the team. The Administrative Assistant is required to maintain confidentiality and professionally interact with employees, management and the public.


  • Provide direct administrative and office management support to all members of the R&D team, as directed
  • Maintain work schedules and calendars of R&D Team, particularly the CPO
  • Prepare travel schedules, book travel arrangements, and make reservations for CPO
  • Coordinate logistics of R&D team programs including meetings, seminars, workshops, special projects, and events
  • Prepare draft reports, background documentation, and research
  • Receive and screen inbound telephone calls, e-mails, mail for the CPO and greet visitors for the executives, as required
  • May coordinate some office activities
  • Troubleshoot and/or escalate office administration issues
  • Facilitate communication from department managers, business unit leaders, and project managers.
  • Complete expense reports and other related duties
  • Take minutes and transcribe dictation notes from meetings
  • Prepare and review presentations
  • Other duties shall be assigned as required


  • Strong organizational/time management skills and ability to manage multiple projects simultaneously, with a commitment to meeting deadlines
  • Strong communication skills (oral and written)
  • Strong problem solving skills and flexibility
  • Strong knowledge of Microsoft Office suite
  • Strong minute taking skills
  • Keen attention to details, high degree of accuracy
  • Handles routine and some complex decisions
  • Maintains a high level of confidentiality and discretion

Core Competencies

  • Time Management
  • Ethics and Integrity
  • Planning and Organizing
  • Communication
  • Team Work

Education and Experience Requirements

  • High school diploma or equivalent required
  • 3 - 5 years of work experience in an Administrative role preferred


About Us


You want to help change the way the world views customers.


From professional sports teams to Fortune 100 companies, we work with some of the biggest brands in the world – and so will you. We are a successful global software company with a start-up mentality. Our leadership team is always available, teams work side-by-side and fresh perspectives are not only encouraged, they are celebrated.


Vision Critical was born from the idea there had to be a better way for companies to connect with the people who matter most to them: their customers. The belief that people matter is the core of our culture.


We believe that people have wisdom that’s worth listening to, learning from and acting on. Be one of those people at Vision Critical. Join us!



Ready to join our team?


If you are interested in helping Vision Critical deliver on its commitments and taking your career to the next level, we invite you to apply online now.


Please note that due to the high volume of applications received, only short-listed candidates will be contacted.


Thank you for your interest in Vision Critical.


Vision Critical is an equal opportunity employer.




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