We are a tight-knit, geographically diverse team who are dedicated to provide responsive, high-quality support to our customers 24 hours a day, 5 days a week. We are focused on ensuring that all technical support concerns are addressed quickly and efficiently, as well as making sure that we have available self-help resources. The technical support team is the face of the company to our customers, and it is our job to ensure a high level of customer satisfaction in every interaction we have with our customers.
About the Role
You will be responsible for providing responsive and high-quality customer service and application support for all our Vision Critical products. We are looking for a Vancouver based employee to work the afternoon shift.
Vision Critical provides customer relationship intelligence software that improves customer relationships to grow customer lifetime value. Designed for today’s always-on, social and mobile savvy customer, Vision Critical’s technology helps large, customer-centric enterprises discover what their customers want so they can deliver what they need. Unlike traditional customer research, which is slow, expensive and gathers dust on a shelf, Vision Critical’s customer intelligence platform replaces static data and cumbersome reports with real-time actionable customer intelligence that companies need to build better products, deliver better services and achieve better business outcomes. Hundreds of high-performance organizations use Vision Critical’s technology. Follow us on Twitter at https://twitter.com/visioncritical.
Ready to join our team?
If you are interested in helping Vision Critical deliver on its commitments and taking your career to the next level, we invite you to apply online now.
Please note that due to the high volume of applications received, only short-listed candidates will be contacted.
Thank you for your interest in Vision Critical.
Vision Critical is an equal opportunity employer.