We are a tight-knit, geographically diverse team who are dedicated to provide responsive, high-quality support to our customers 24 hours a day, 5 days a week. We are focused on ensuring that all technical support concerns are addressed quickly and efficiently, as well as making sure that we have available self-help resources. The technical support team is the face of the company to our customers, and it is our job to ensure a high level of customer satisfaction in every interaction we have with our customers.
About the Role
You will be responsible for providing responsive and high-quality customer service and application support for all our Vision Critical products. We are looking for a Vancouver based employee to work the afternoon shift.
You want to help change the way the world views customers.
From professional sports teams to Fortune 100 companies, we work with some of the biggest brands in the world – and so will you. We are a successful global software company with a start-up mentality. Our leadership team is always available, teams work side-by-side and fresh perspectives are not only encouraged, they are celebrated.
Vision Critical was born from the idea there had to be a better way for companies to connect with the people who matter most to them: their customers. The belief that people matter is the core of our culture.
We believe that people have wisdom that’s worth listening to, learning from and acting on. Be one of those people at Vision Critical. Join us!
Ready to join our team?
If you are interested in helping Vision Critical deliver on its commitments and taking your career to the next level, we invite you to apply online now.
Please note that due to the high volume of applications received, only short-listed candidates will be contacted.
Thank you for your interest in Vision Critical.
Vision Critical is an equal opportunity employer.