Vision Critical

User Experience Designer

Regular Full-Time


We are committed to delivering an exceptional experience to users of our insight community platform. We are looking for a UX designer who is inquisitive, passionate and excited by challenging UX design problems. You will lead user experience design on a variety of projects and will be an advocate for our users in strategic and tactical discussions. We are looking for someone with excellent UX design and communication skills who has a talent for turning data into visually appealing analysis dashboards and interfaces that enable insight. You will be collaborating with other UX designers, Product Managers and Developers to provide a first class user experience across our product line. 


What will you do day to day at VC?

  • User experience design including sketching, storyboarding, wireframing and prototyping.
  • Applying UX design principles to data to create analysis dashboards and stories
  • Initiating and facilitating collaborative design discussions. Driving decisions and strategic discussions by advocating for our users
  • Working closely with our product managers to transform well-articulated functional requirements into user-centered design solutions
  • Working closely with our development teams to deliver design specs and collaborate on implementation, ensuring quality of end deliverable
  • Planning and conducting user research, from exploratory research to post-release evaluation

About You

  • 3+ years of experience designing software products (preferably in a SaaS environment)
  • Online portfolio that includes conceptual details along with beautiful visuals
  • Experience with Sketch, InVision, Omnigraffle, Photoshop or similar tools for creating prototypes and other user experience design documentation
  • Excellent communication skills and and a talent for communicating ideas visually
  • Ability to develop strong collaborative relationships across teams
  • Self-motivated, eager to take ownership and initiative, with the ability to prioritize effort and deliver excellent user experience concepts appropriately and in a timely fashion
  • Degree in a relevant field or equivalent work experience
  • Experience with responsive web design
  • Familiarity with HTML/CSS


  • Background in visual design
  • Experience with UX writing; crafting copy to onboard users and driving a cohesive tone across the product 


About Us


Vision Critical provides customer relationship intelligence software that improves customer relationships to grow customer lifetime value. Designed for today’s always-on, social and mobile savvy customer, Vision Critical’s technology helps large, customer-centric enterprises discover what their customers want so they can deliver what they need. Unlike traditional customer research, which is slow, expensive and gathers dust on a shelf, Vision Critical’s customer intelligence platform replaces static data and cumbersome reports with real-time actionable customer intelligence that companies need to build better products, deliver better services and achieve better business outcomes. Hundreds of high-performance organizations use Vision Critical’s technology. Follow us on Twitter at



Ready to join our team?


If you are interested in helping Vision Critical deliver on its commitments and taking your career to the next level, we invite you to apply online now.


Please note that due to the high volume of applications received, only short-listed candidates will be contacted.


Thank you for your interest in Vision Critical.


Vision Critical is an equal opportunity employer.




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